TCS Wings1 Business skills track 2 IMP Questions and answers - Part 7

Hey guys, here is the most asked TCS Wings1 Business skills track 2 IMP Questions and answers - Part 1

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91. Which technique of negotiation makes use of a 'divide and conquer' process of threats and alliances to overcome opposition? Select the most appropriate.

a. Quivering Pen Technique

b. Vice Technique

c. Nibble Technique

d. Salami Technique

92. How to apply analytical thinking while problem solving? Select all that apply

a. Adopt a creative approach.

b. Process and synthesis.

c. Be in this stage of gestation.

d. Think in layers.

e. Take a step back.

f. Always stick to the traditional approach.

g. Go with the flow of the problems.

93. [SBQ+MSQ] Understanding personality types helps to establish rapport and influence with others in a business setting. Which of the following are the characteristics of the personality type called regulators? Select all that apply

a. Regulators may not seek formalized approvals of their achievements from those in post.

b. Application of the regulator is logical and well-structured and the style lacks emotions.

c. The first thing on the regulator's mind is how their ideas may affect their staff.

d. The regulator is extremely patient and does not expect immediate action.

e. The pure regulator is assertive and reserved in outlook.

94. [MSQ] Choose the reason that classify the problem as complex problem

a. It is binary

b. It has high level difficulty

c. It has a very simple way of solving

d. It has many components

e. It involves too many unknowns

95. Teams are effective for complex tasks because they produce a great number of ideas and Commitment to the decisions.

a. True

b. False

96. Product is the center of the ___________.

a. Project procedure model

b. Traditional and agile model

c. Traditional risk management model

d. Design thinking model

97. [SBQ] One day a poet was requested to interpret an especially peculiar and obscure passage within one of his own poems. His response was “at the time that I was writing that particular verse, only God and myself knew its meaning. Now it is only God who knows. What does the poet mean by his answer?

a. The poet has forgotten the meaning of his own words.

b. Poets do not often know where their creative inspiration comes from.

c. Most people cannot understand poetry.

d. God is much wiser than people are.

98. The rule of reciprocity is a social norm in which a person feels obligated to return the Favor, if someone does something for them.

a. True

b. False

99. Which among the following does not belongs to techniques of negotiation _______.

a. Quivering Pen Technique

b. Little Pie Technique

c. Nibble Technique

d. Vice Technique

100. Which among the following are not the steps in the negotiation process.

a. Clarification / Justification

b. Brainstorming / Ideation

c. Evaluation / Feedback

d. Planning / Getting Ready

e. Behaviour / Result

101. _____ is the first step in problem-solving

a. Diagnosing the problem

b. Identifying possible solutions

c. Observing, evaluating and adjusting

d. Determining the root causes of the problems

102. Which of the following will you do while planning? If you are working towards your personal growth. Select all that apply.

a. Give 80% of your time to important and urgent tasks.

b. Learn to say no to less important tasks.

c. Discuss with the mentor about your personal growth.

d. Fill your calendar with the most important tasks.

e. Make time to do something new.

103. You are frustrated because your colleagues in North America keeps messaging you at 5:00 AM (your time). They send you seemingly urgent requests when you're sleeping or just waking up, and you are sick of being bombarded with multiple requests even before you start your day. You get the vibe that they do not like you much and you do not know how to approach them. Which of the following statement fits to the above situation?

a. Rather than assuming one should have an open conversation with the team.

b. Does not know how to prioritize tasks.

c. Work comes first; hence time is irrelevant.

d. This Conflicting situation is because you have not understood the American culture.

104. Identify the options that do not qualify as the feature of DevOps. Select all that apply.

a. It requires maximum downtime and minimal service backups.

b. Deployment needs less programming knowledge when compared to the development of others.

c. Teams need to communicate in order to proceed to the next step.

d. There are separate teams for operations and developments.

e. DevOps is a tool which is solely automation

105. Name the title of the speech of Dr. Martin Luther King is ___________.

a. I have a dream

b. The story of my family

c. The story of my friend life

d. The story of my life

106. . Charities that send you half a dozen greeting cards along with a request for a donation or using the compliance technique of.

a. Reciprocation

b. Authority

c. Scarcity

d. Liking

107. From the given options, select the stages of successful ideation. Select all that apply

a. Implementation

b. Persuasion

c. Modification

d. Generation

e. Visualization

f. Collaboration

g. Selection

108. Creativity is likely to occur when three components come together which involve expertise, creative thinking skills, and.

a. Proper lightning in the work environment

b. Extrinsically Motivating conditions in the work environment.

c. Right type of motivation

d. Stable economic conditions.

109. Some of the followings are ways that can be used to improve your creativity, except a few. Identify the exceptions, select all that apply.

a. Discipline yourself to think laterally.

b. Embrace mistakes.

c. Conduct brainstorming sessions

d. Concentrate intensely on the task at hand

e. Stick to the traditional mental set.

110. Why is communication an important skill in problem solving? Select all that apply.

a. Communication generally hampers the troubleshooting process.

b. Communication enables us to articulate our solution.

c. It's not important - Managers can do everything through email or texting

d. We need to make others listen to us when we tell them what to do.

e. Communication is not that essential while gathering information about the problem.

f. Communication is essential in order to gather information about the problem.

111. When resolving an incident, what kind of decision-making skills, operations team (application and infrastructure) adopts in addition to business impact:

a. Risk assessment

b. Fact based quality

c. Time bound decision

d. Monetary impact

112. ______ & __________ is not a step in the negotiation process

a. Clarification / Justification

b. Brainstorming / Ideation

c. Evaluation / Feedback

d. Planning / Getting Ready

e. Behaviour / Result

113. Agile software development is based on one or more of the following options. Select all that apply.

a. Release based development

b. Decremental development

c. Incremental development

d. Iterative development

e. Linear development

114. Ryan delegated some of his tasks to his colleagues. He carefully explained the tasks to be performed and the performance standards by which the tasks would be judged. How should Ryan follow up with his colleagues? Select all that apply.

a. He should set up a due date for the tasks and email reminders along the way.

b. He should appoint another senior employee to monitor the employees progress.

c. He should set a due date and allow the employee “space” to complete the tasks without any interference 0

d. He should make himself available to answer further questions and provide additional inputs if necessary

e. He should monitor the employees progress daily, correcting any performance issues immediately.

115. Identify the barriers to problem solving

a. Assumptions

b. Guided approach

c. Differentiating fact from opinion

d. Data driven approach

e. Prejudice

116. The technique of negotiation in which we keep asking for small items, one at a time, until we are getting agreement that we have gotten a lot is _______.

a. Quivering Pen Technique

b. Vice Technique

c. Nibble Technique

d. Salami Technique

117. Don't send advance questions is one of the tips to conduct great interviews. Which of the following statements stand as reasons for it? Select all that apply.

a. Responses would sound very scripted and may seem written by a committee.

b. Interview can be as good as a face-to-face, candid interaction and the discussion may sound informal.

c. Asking questions in advance eliminates the scope for follow-up questions.

d. Interviewee might lose interest in the discussion as the questions are already disclosed 0

e. Asking questions in advance can make the interviewee feel quite nervous about the interview.

118. what characteristics should an organization adopt to become a DevOPS organization.

a. Focus on automation

b. Focus on Product thinking

c. Focus on Fail fast

119. Identify the methods to determine root causes of a problem. Select all that apply?

a. Euler Method

b. Regression testing

c. Picard's Method

d. Five Whys

e. Fishbone diagram

120. An audience captivating story should have _____details that will allow them to actually see, hear, feel, and smell the different stimuli in your story world. It should also create picture of the events in the story which shall remain in audience's _______a mind forever.

a. Sensory/Interesting

b. Interesting/Clear

c. Sensory/Mental

d. Sensory/Clear

e. Interesting/Mental